Privacy Policy

Last updated: May 2025

Links Lucky Lotto ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our in-store services, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information We Collect

We may collect the following personal information:

  • Contact details: name, email address, phone number
  • Transaction information: details of services used in-store
  • Website usage data: browser type, pages visited, time spent on pages (via analytics tools)
  • Newsletter subscriptions: email address if you subscribe

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide customer service
  • Process in-store transactions (including money transfer services)
  • Send promotional emails and offers (only if you have subscribed)
  • Improve our website and services
  • Comply with legal obligations

3. Disclosure of Your Information

We do not sell, trade or rent your personal information to third parties. We may share your information with trusted service providers (such as courier companies or money transfer partners) solely to fulfil services you have requested, subject to strict confidentiality obligations. We may also disclose information where required by law.

4. Cookies & Website Analytics

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device. You can disable cookies through your browser settings, though this may affect some website functionality. We may use analytics services (such as Google Analytics) to understand how visitors use our site. This data is aggregated and does not personally identify you.

5. Data Security

We take reasonable precautions to protect your personal information from misuse, interference, loss, unauthorised access and disclosure. However, no transmission over the internet is completely secure, and we cannot guarantee the absolute security of information you transmit to us.

6. Access & Correction

You have the right to request access to the personal information we hold about you and to request corrections. To make such a request, please contact us using the details below. We will respond within a reasonable timeframe.

7. Marketing Communications

If you subscribe to our newsletter, you may unsubscribe at any time by clicking the "unsubscribe" link in any email we send, or by contacting us directly. We will remove you from our mailing list promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page with the date of last update shown above.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: